The Queen Ceci Promise
Three Promises I Keep, Every Single Visit.
Your money back if it's not right. Your privacy, protected completely. And a business that answers to you — never a middleman.
01 · The Guarantee
"If a cleaning isn't right, you get your money back — in full."
Tell me within 24 hours and I'll either return to make it right at no charge, or refund that visit completely. Your choice. No forms, no disputes, no questions asked. Most companies promise a re-clean; a true cash money-back guarantee is genuinely rare in this business — and it's the one I've always stood behind.
02 · Ownership
Why I own my business differently.
I used to work through the big lead-selling companies. My reviews, my clients, my reputation — none of it was really mine. If they changed the rules or raised the fees, my business could vanish overnight, and one inquiry was sold to four or five cleaners at once.
Queen Ceci Cleaning is mine. My website, my reviews, my client relationships — I own every part of it, and I'm accountable for every part of it, directly to you. When you call, you reach me. Your information is never bought, sold, or shared.
03 · Privacy
Why I never photograph your home.
I don't photograph, film, or post the inside of anyone's home — ever. No before-and-afters, no social-media reveals, no exceptions. It's the same discretion the most private households expect of everyone who works in their home, and it's the standard I hold myself to for every client.
I build my reputation with words and referrals, not pictures. When a client is kind enough to leave a review, first name only is always perfectly fine.
The details
Trust, earned over twenty years.
Eight in ten of my clients have stayed with me since the day they started. Two decades of reliable, responsible, careful work — and references I'm glad to share when you're deciding.
Questions
The things people ask most.
What does the money-back guarantee cover?
If a cleaning isn't right, tell me within 24 hours. I'll return to make it right at no charge, or refund that visit in full — your choice.
Will the same person clean my home each time?
Yes. I'm a solo owner-operator. The same trusted person cleans your home every visit — never a rotating crew of strangers.
Do you photograph or post clients' homes?
Never. I don't photograph, film, post, or discuss the inside of anyone's home — ever.
Do you sell or share my information?
No. I don't buy or resell leads, and I never share your information. When you call, you reach me directly.
Which areas do you serve?
Avon, New Palestine, and the wider Indianapolis area. If you're nearby, just ask — I travel for the right fit.